Terms & Conditions Advent Calendar

1. Organizer and Cooperation Partner

This sales promotion is carried out jointly by ORION Versand GmbH & Co. KG as the organizer and WOW Tech Europe GmbH (Lovehoney Group) as the cooperation partner.

Both parties act jointly as cooperation partners in the context of this promotion. The internal allocation of costs between the cooperation partners is independent of the Terms and Conditions of Participation and does not affect the participants' claims.

2. Name and Purpose of the Promotion

The promotion is intended to support sales of the agreed ADV products, activate existing customers, and acquire new distribution partners.

3. Promotional Period

The promotion runs from 21st August 2026 to 24th December 2026, inclusive.

For the purposes of evaluation, only sales volumes and RRPs of the participating ADV products that are bindingly ordered, properly invoiced, and not cancelled or reversed within this period shall be taken into account.

The participating ADV products are:

  • Orion item number 0638641 0000 // GTIN: 4024144694785 // Version: Enjoy
  • Orion item number 0638650 0000 // GTIN: 4024144694792 // Version: Couples
  • Orion item number 0638668 0000 // GTIN: 4024144694808 // Version: Luxury

4. Eligibility

Only commercial customers/resellers with an active business relationship with ORION Versand GmbH & Co. KG are eligible to participate.

The following are not eligible to participate:

  • Private retail/end customers
  • Employees of the cooperation partners
  • Affiliated companies of the cooperation partners, insofar as exclusion is required for fairness reasons
  • Participants who violate these Terms and Conditions or violate applicable law
  • Participants who operate exclusively in online retail and do not run a brick-and-mortar store

Participation is free of charge. A prerequisite for participation is the purchase of the ADV products defined as part of the promotion.

5. Participation and Evaluation

All eligible customers who generate sales of the defined ADV products during the promotional period shall participate in the promotion, unless they have actively objected to these terms and conditions.

For the determination of rankings, only the organizers' internal, verifiable sales and turnover data shall be used. In the event of returns, credit notes, cancellations, price reductions, or other subsequent corrections, a corresponding adjustment of the evaluation may be made.

If a participant wins a prize in multiple categories or evaluations at the same time, that participant shall receive only the prize with the higher value. The next-ranked participant in the remaining evaluation shall move up accordingly.

If two or more participants are deemed to have an equal claim to a prize under these Terms and Conditions and the evaluation, the winner shall be selected at random.

Legal recourse in respect of discretionary decisions made during the evaluation is excluded to the extent permitted by law. Mandatory statutory claims remain unaffected.

6. Prizes

6.1 "Best Performer"

First place goes to the participant with the highest ADV sales volume during the promotional period. The prize is 3,000.00 euros.

If the winner additionally gives voluntary consent to the production and promotional use of their name, photo, video, and/or audio recordings in connection with the prize handover (in particular with the symbolic oversized check), they will receive an advertising bonus of 1,500.00 euros.

The corresponding declaration of consent must be signed in writing by the winner and submitted within 7 calendar days after notification of the win. If no signed declaration of consent is submitted within this period, the winner forfeits the claim to the 1,500.00 euros.

6.2 "Best Growth"

Second place goes to the participant with the highest percentage sales increase during the promotional period for the ADV product "Couples" (item no. 06386500000, GTIN: 4251460637305, version 2026) compared with the corresponding reference period in 2025 using the ADV product 06383150000 // GTIN: 4024144481552.

The prize consists of a Booking.com voucher worth 1,000.00 euros.

The winner is asked to voluntarily provide consent for their name, photos, videos, and/or audio recordings in connection with the prize handover to be created and published for advertising and marketing purposes by the cooperation partners.

The declaration of consent is voluntary and has no effect on the claim to the advertised prize. If the declaration is not provided, or not provided in text form or in writing within 7 calendar days after notification of the win, only the option of promotional publication shall lapse; the claim to the voucher remains unaffected.

6.3 "Best Newcomer"

Third place goes to the participant with the best performance in newly acquired ADV sales volume for the ADV product "Couples" (item no. 06386500000, GTIN: 4251460637305, version 2026). The prerequisite is that the participant had no sales or turnover history for the product 06383150000 / GTIN 4024144481552 in 2025.

The prize consists of a Booking.com voucher worth 1,000.00 euros.

The winner is asked to voluntarily provide consent for their name, company, photos, videos, and/or audio recordings in connection with the prize handover to be created and published for advertising and marketing purposes by the cooperation partners.

The declaration of consent is voluntary and has no effect on the claim to the advertised prize. If the declaration is not provided, or not provided in text form or in writing within 7 calendar days after notification of the win, only the option of promotional publication shall lapse; the claim to the voucher remains unaffected.

7. Payout and Handover Provisions

7.1 Type of Prize

If a cash prize is awarded, the payment for the first prize will generally be made by bank transfer to a business account specified by the winner within 14 to 30 calendar days after final verification of eligibility for the prize and receipt of all required documents.

A symbolic check is intended exclusively for advertising and presentation purposes and does not constitute an independent means of payment.

The vouchers for the second and third place will be physically handed over or shipped within 14 to 30 calendar days after final verification of eligibility for the prize and receipt of all required documents. The risk of loss or misdelivery passes to the winner upon verifiable handover to the winner or to the shipping company, to the extent permitted by law.

7.2 Winner's Duties to Cooperate

The winner is obliged to provide the following information and documents within 7 calendar days after notification of the win:

  • Full company name
  • Contact person
  • Address for service
  • Valid bank details (for cash prizes)
  • Any tax-related information required
  • A declaration of acceptance of the prize (where applicable)

If no response is received within this period, the organizer may, after one reminder and a reasonable period of grace, revoke the prize and select a replacement winner.

7.3 Taxes and Duties

Any taxes, duties, or other individual financial consequences arising for the winner from accepting the prize shall be borne by the winner, to the extent permitted by law. The organizer recommends that the winner obtain separate tax advice.

7.4 No Cash Redemption and No Transferability

Cash redemption of vouchers, exchange, and transfer to third parties are excluded, to the extent permitted by law.

8. Winner Selection and Notification

The winners will be determined after the end of the promotional period.

The winners will be notified in text form, in particular by email or in writing. Before paying out or handing over the prize, the organizer is entitled to request additional proof of identity, business status, or eligibility.

9. Liability

The cooperation partners shall be liable without limitation for damages arising from injury to life, body, or health, as well as in cases of willful misconduct or gross negligence.

In the case of slight negligence, the cooperation partners shall only be liable to the extent that an essential contractual obligation has been breached, the fulfillment of which is essential for the proper execution of the promotion and on whose compliance the participants may rely. In such cases, liability shall be limited to the foreseeable damage typical for this type of contract.

Any further liability for slight negligence, in particular for indirect damages, lost profits, or consequential damages, is excluded to the extent permitted by law.

The cooperation partners shall not be liable for disruptions, interruptions, data loss, or errors in the electronic transmission, recording, or evaluation of sales and turnover data to the extent that these are based on technical malfunctions, system failures, server problems, or comparable causes beyond their immediate control, unless there is willful misconduct or gross negligence.

Liability under the Product Liability Act remains unaffected.

Last updated: