The password is too short:
are you using an old password that is 6 characters long? (The password for the new online shop has to be at least 8 characters long) Please click on the “Forgot password function”. You will then receive an E-Mail with a link where you can enter a new password.
Haven’t you received an E-Mail even though you’ve clicked on the “Forgot password function”?:
- Please check your spam folder.
- Is your username/E-Mail address up-to-date and correct? If not please tell us what your current E-Mail address is so that we can change your username/E-Mail address.
